Technical Support: Expertise for the prompt handling of malfunctions

Online support makes remote maintenance by our service technicians possible over the Internet. Access to the controls can be selected over the Internet or through the internal machine modem. This has many advantages for you:

  • Access to the control system via Internet or a modem installed in the machine
  • Extended diagnosis functions for prompt troubleshooting
  • Effective avoidance or minimization of downtimes
  • Fast, straightforward transmission of data, updates, and programs
  •  Time and costs saved by avoiding on-site visits

Your personal contact

Service team
Dieselstrasse 13
72285 Pfalzgrafenweiler . Germany 
Phone +49 7445 181-181
service@koch-pac-systeme.com

Our service team is ready for you from 7 A.M. until 6 P.M. from Monday through Friday. (local time Germany)

Your personal contact KOCH USA

Service Team KOCH Packaging Systems Inc. 
44 Indian Lane East
Towaco, NJ 07082 . USA
Phone +1 973 936-1001
service@kochpackaging.com

Our service team is ready for you from 7 A.M. until 6 P.M. from Monday through Friday. (local time USA)